Microscope Service & Repair
Keep your instruments in spec and your experiments on schedule.
A dead lamp, drifting focus, or a confocal that will not scan can stall a whole lab. Our engineers service research, clinical and academic microscopes from every major manufacturer, from teaching uprights to confocals, on site anywhere in the US or at our Newport, RI facility, with genuine and tested replacement parts, full optical alignment, and documentation you can hand to QA.
Thank you for your inquiry.
A member of our team will contact you shortly. If you have any other service needs, please feel free to submit another form. Otherwise, we look forward to speaking with you.
Expert Service
Factory-trained engineers with decades on Zeiss, Leica, Nikon and Olympus platforms.
Fully Insured
Liability and equipment coverage on every visit and every shipment. COI on request.
30-Day Warranty
Parts and labor guaranteed for 30 days. If it comes back, we make it right.
Upfront & On-Site Estimates
Rough estimates provided in advance, refined as soon as we inspect the job in person. You always approve the details before we proceed, so there are no surprise costs.
What we service
One team for the whole imaging system
We do not stop at the stand. Cameras, illuminators, motorized stages, incubation chambers and acquisition software are all part of the same repair, so you are not coordinating three vendors to get one image back.
Running a Zeiss LSM, any generation from the LSM 310 to the LSM 980?? See Zeiss LSM confocal service and contracts.
Confocal down or due for PM? Repair, service contracts and lab moves for confocals are at confocalservice.com
- Upright & inverted microscopes
- Confocal & spinning disk systems
- Clinical, teaching & stereo scopes
- Fluorescence & LED illuminators
- Scientific cameras & adapters
- Motorized stages & focus drives
- Live-cell incubation hardware
How a service call runs
Diagnosed, quoted, repaired, documented
01
Tell us the symptom
An engineer, not a call center, reviews your request and asks the two or three questions that narrow it down.
02
Upfront & On-Site Estimates
You get an advance estimate, refined with scope, parts, lead time, and confirmed price once fully evaluated.
03
On site or at our facility
We come to your lab, or we crate and collect it. Optics cleaned, axes aligned, electronics tested under load.
04
Report & warranty
You receive a written service report with measurements taken, plus 30 days of coverage on the parts and labor.
Ways to work with us
Pick the level of coverage your lab actually needs
One-time repair
Something is broken and the work needs to happen now. Diagnosis, quote, repair, 30-day warranty.
Preventive maintenance
Scheduled annual or semi-annual visits: optics cleaning, illumination check, stage and focus calibration, alignment report for each scope in the facility.
Service contract
Priority scheduling, labor included, and a predictable annual budget. Available from us or the OEM, depending on the model.
What customers say
Rated 5 stars by the people running the experiments
5 out of 5 stars"Needed an obscure part to repair a Zeiss microscope. Found! Great customer service as well."
5 out of 5 stars"I told them what the lab wanted and they put together the best looking microscope. Cookie even came out to make sure everything was set up correctly. A+++++ all across the board."
5 out of 5 stars"Bryan and his team have helped us get quotes and documents for tight grant deadlines, and worked with our office to prepare imports and parts servicing. Tim has been amazing to work with."
Instrument down? Start with a free assessment.
Send us the make, model and symptom. We will tell you honestly whether it is a repair, an upgrade, or time to replace.